Metal products manufacturer • 01/12/2024
QMS and Digital Work Instructions Improve Quality
ISO-aligned QMS and visual work instructions reduced defects by 27% and NCRs by 33%.
The Challenge
Inconsistent processes and tribal knowledge led to variable quality and audit findings.
Our Approach
- Mapped core processes and created controlled SOPs
- Deployed tablet-based work instructions with media
- Instituted layered process audits and CAPA management
Solution
A pragmatic QMS with digital work instructions ensured repeatability, faster training, and audit readiness.
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